Author name: mhaley

S&T Live Recap: JCPenney’s Michelle Sing on Leadership and Finding Your Wings

While ICON 2022 buzzed with the excitement of people happy to be gathered in person again, PRSA’s conference in Grapevine, Texas, also gave PR pros the chance to hear about the latest trends in the communications profession. “Connecting metrics from communications back to business performance continues to be tough, but we’re making progress,” thanks to […]

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Twitter’s ‘Blue Check’ Chaos Erodes Trust in Crisis Communications

When Elon Musk bought Twitter in late October, he said the social media platform’s blue check marks that verified high-profile accounts had created a caste system of “lords and peasants.” Instead, his “Twitter Blue” feature would let any user who pays $7.99 a month obtain that once-coveted blue check mark, with any screen name they

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Supreme Court Cases Test Tech Company Liability for User Posts

Two separate cases before the U.S. Supreme Court will weigh whether technology companies can be held legally liable for what their users post. As The Verge reports, the lawsuits blame Twitter and Google-owned YouTube for facilitating Islamic State terror attacks. In Gonzalez v. Google, relatives of victims of an ISIS attack are suing YouTube for

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