May 2019 Lunch ‘N Learn
Brian West, Media & Community Relations Manager Publix Headquarters


Overview: Customer service and the Publix approach to Public Relations

Date: Tuesday, May 28

Time: Networking 11:30 a.m. Program begins at noon

Location: Hilton Naples,  5111 Tamiami Trail North, Naples, 3410

About this month’s Speaker Brian West

Brian is a third generation citizen and life-long resident, of Plant City, FL.  He is a graduate of Plant City High School and Florida Southern College where he earned a Bachelor’s Degree in Human Resource Management, with a minor in Finance. He will speak about the history of Publix, customer service and the company’s approach to public relations.

Brian began his career with Publix Super Markets in 1991, working in the Deli Kitchen – their deli manufacturing facility.  After serving in several different roles in both production and support, he was promoted to the Human Resources Department where he spent almost 10 years as an Associate Relations Specialist.  He is currently the Media and Community Relations Manager covering 17 counties in central and southwest Florida.

Brian has been actively involved in the community for more than 20 years serving as:  Board Member for the Lakeland Chamber of Commerce and Board Member for the East Hillsborough Law Enforcement Appreciation Association, Past Zone Chair and President for the Plant City Lions Club, Board Member Emeritus for the United Food Bank of Plant City and Past Chair for the Greater Plant City Chamber of Commerce.

Brian’s wife, Jennifer, is the Supervisor of Gifted for Hillsborough County Schools.  They have been married for more than 20 years, and have three young children; Elizabeth (15), Elijah (11) and Emory (7) – affectionately described as the smart one, the sweet one and the devil, respectively.

Register for May Lunch ‘N Learn

Cost: $30 for PRSA, $38 Non-Members, $25 Students
Reservations must be made by Friday, May 24, 2019
*No-shows will be billed if no prior notice given and only checks accepted at the door. NOTE: To guarantee seating and meal, reserve online and pay through PayPal by FRIDAY, April 19. No cash is accepted at the door. Checks are accepted and must be provided at the time of the featured event. No shows will be billed if no prior notice given.
May 2019 Lunch ‘N Learn